Care at home is considered the most desirable and effective option for older people and their families. However, the current care agency model is broken – the average price that a family pays for care is £14 per hour and the carer often gets paid £7/hour, not including travel time.
As a result, many agencies have demoralised carers, a high turnover of staff and their older clients suffer from poor quality and inconsistent care.
We believe that great care starts by paying a carer properly and so all SuperCarers earn more than the living wage (£9.15 in London). This ensures that we are able to attract and retain the best carers, who in turn attract their friends and colleagues.