Do the carers have insurance?

We encourage all carers to purchase Public Liability Insurance and have relationships with insurance providers to help them do this easily. However as they are self-employed it is their prerogative and responsibility to purchase their own policies.

You will be able to see on the carer’s profile whether they have insurance or not. We will only allow carers to advertise themselves as being insured if we have received proof a suitable policy has been taken out.

We recommend asking the carer directly when contacting them as they may have purchased insurance since creating their profile and may not have updated it to reflect that. In other cases, new carers are very happy to take out insurance but prefer to wait until they have a job confirmed before doing so.

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