Families & Care Seekers - Care

What should I do if I need guidance finding care?

We are here to help. If you need some general advice or support feel free to call us. We have also developed helpful guidelines for people who are looking for care and using SuperCarers.com for the first time.

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How do I know what care I need?

If you believe there is a care need you are entitled to request a care assessment from your local authority. Each local authority has its own care assessment procedure, which you can read about on their website...

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What should I do when booking a carer for the first time?

SuperCarers displays professional references of carers on our platform. When booking a new carer for the first time you can contact a referee directly. You can also arrange an interview with your carer by phone...

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How do I manage care most effectively?

We advise all those purchasing and using care services to keep in regular contact with their carer. Good communication will help all people responsible for the care to achieve the best care experience. You sho...

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